A partner of ours took a new job at a Fortune 500 healthcare company and found himself inheriting over 100 digital initiatives. All required investments of both attention and money, an impossible task if he wanted each one to be done well. Which ones were the right ones to focus on?
Rather than saying, “everything is important” (one of the most common leader pitfalls—aka, making no decision at all about priorities), we helped him chop the list in half. We did this by first removing all initiatives that did not further the company’s outlined strategic goals.
More times than you’d think, an initiative is started because it “sounds like a good idea” but in reality, it has no tie to the company’s vision for the future. What that signals is that while it may be a good idea, it’s not a good idea for your company right now.
There are multiple methods for organizations to prioritize their efforts that go into the company backlog. The key to prioritization is to find the model that works best for your specific organization and teams. Using a prioritization framework that takes into account your company, your customer, and the development effort to complete allows a more thorough prioritization.
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When our partner conducted his prioritization exercise, he took the remaining initiatives that were aligned with the company’s strategic priorities and filtered them across two axes: value and complexity. The value was measured in terms of the initiative's value to both the company and its customers. Complexity was measured in terms of how complex the initiative's development and integration into the rest of the business would be.
This final step will segment your initiatives into four categories:
By focusing your company’s efforts on a healthy distribution of ‘Quick Wins’ and ‘Foundational or Strategic’ work, you set both the company and the individual initiatives up for better success. (Stay tuned for an upcoming post on how we use the 3 Horizon’s Model to also help with this).
We’ve found that this exercise is a great alignment activity to do with stakeholders during a collaborative workshop. Innovation Game’s How-Now-Wow Matrix is a favorite go-to of ours that mirrors this concept well during workshops. By allowing everyone to participate in assigning value to initiatives and choosing where on the matrix an initiative lives, you create immediate support. This also provides a real-time opportunity to debate the placement of an initiative if someone has a different perspective on an initiative.
Note - Prioritizing this way is best for high-level prioritization of efforts. When your team need to prioritize specific tactics or features, using a systematic, predictable, and outcomes-driven framework such as RICE or WSJF is better suited.